Gather information
Learn about individual managers, the committees they sit on and the informal networks that connect them.
Change Pro places participants inside a demanding change challenge. To succeed, they must understand people, build support and make the right decisions while time runs out.
Participants work in small teams of internal consultants, sent by Group Head Office into a successful division. Their mission: get the division's top management to adopt a major corporate initiative, such as a Six Sigma program, within 120 working days.
The 24 managers include the CEO, his executive assistant, four vice-presidents and their directors. They have their own priorities, relationships and views on the initiative, and the teams have almost no authority over them. Success depends on reading the organization, choosing the right tactics at the right time, and learning from the responses.

Every tactic costs simulated time and changes how managers see the initiative. Each manager moves through awareness, interest and evaluation before adopting it.
Learn about individual managers, the committees they sit on and the informal networks that connect them.
Hold meetings, seek advice, send one manager to convince another, set up a pilot project or a benchmarking visit.
Use memos, workshops, external speakers, newsletters, an intranet site and more, at the right moment.
The simulation is the starting point of a facilitated discussion. Typical take-aways include:
Change Pro runs as a facilitated module of four to eight hours, with participants in teams of three to six.
45 to 60 minutes in plenary: the mission, the organization and how to play.
Around two to two and a half hours of team work on the simulation, with every team making its own choices.
Teams compare strategies and results, then a plenary discussion draws out the lessons for real change.